### WHY WE BEGAN OUR JOURNEY
In 2013, founded vapeguider.com. overpriced vaping products flooding the market. Recognizing the struggle, especially for novice vapers, to access reasonably - priced, state - of - the - art vaping devices,. Thus, Vapeguider was launched, with a clear mission: to offer authentic vapes at competitive prices and provide top - notch service.
### OUR ORIGINS
The Vapeguider team is composed of seasoned vapers, born in the '80s and '90s, each with at least 3 years of vaping experience under their belts. Our profound understanding and unwavering passion for vaping, particularly in aspects like flavor nuances and vapor production, have been the driving forces behind our ascent. Leveraging this knowledge, we've transformed into one of the premier online vape stores, curating an extensive range of high - quality vape and hookah products from leading brands, all while providing free shipping.
### OUR COMMITMENT TO FAIR PRICING AND MUTUAL GAIN
We engage in tough negotiations with vape factories to ensure our customers get the best deals. While profitability is part of our business model, our overarching goal is to create a win - win situation for all stakeholders. Whether you're a long - time customer or just considering a purchase, we're here to offer comprehensive vaping solutions and promptly address any queries or concerns you might have.
### SUPPORTING THE VAPING COMMUNITY
We're acutely aware that new vapers often face a host of challenges. From making the decision to switch to vaping, to choosing the right products, dealing with leaks, venturing into DIY vaping, and device maintenance, the journey can be daunting. Drawing on our expertise, we're committed to providing professional and detailed answers. If there's something we don't know, we reach out to vaping Key Opinion Leaders (KOLs) to ensure you receive the most accurate guidance.
### OUR EXCHANGE POLICY
We offer a hassle - free exchange policy for vaping items that don't meet your expectations (excluding damaged products). Regardless of how long you've used the product, we'll happily replace it with an item of equal value. However, the customer is responsible for the transportation costs.
### OUR VISION AND VALUES
The Vapeguider team is not only dedicated to sourcing first - hand vaping products but also to making them accessible to vapers at prices more affordable than the market average. We're constantly on the lookout, researching and developing to bring you the latest vape kits, hookahs, and accessories.
### WHAT WE PROVIDE
Vapeguider aims to be your one - stop shop for a vast array of authentic vape kits and hookahs, with authorized free shipping available worldwide. Our product portfolio includes vape atomizers, vape box mods, vape coils, vape cotton, vape juice, vape batteries, vape chargers, e - cigars, e - pipes, heat - not - burn devices, IQOS e - cigarettes, hookahs, and much more. We're committed to offering these products at the most reasonable prices, with additional perks for larger orders.